Console Update #1

So, I called Microsoft and Sony last Sunday. My 360 red-ringed and my PS3 won't ready any type of disk. Sony said they'd send me a pre-paid box to send my console back in and repair it for free. Microsoft said they'd send me a shipping label, I'd have to pay to ship it to them, and then they'd determine if my problem fell under the extended warrenty or if I'd have to pay for repairs.

Eight days later, I have my Sony box and am ready to ship my PS3 back for replacement. My Microsoft shipping label still hasn't shown up. The PS3 packing process was fairly painless. I had a small form to fill out and they provided some simple packing instructions. It took about 10 minutes to fill out the form and pack up the box.

WTF, Microsoft? WTF?